thanks its Member Supporters
Express Mercantile
Capital Collection Service
Dun & Bradstreet
Executive Collections
Impact Financial Services
Rapid Commercial
Professional Collection Services
Credit Matters
Nexxa Portfolio Management
AMPAC Debt Recovery
Victorian Protection Security Services
BBS Debt Collections
Mercantile Credit Management
Australian Legal Support Services
EC Credit Control
Allstate Interstate
Derwent Mercantile
Mandurah Investigations
Shield Mercantile
Kelmar Collections
AAC Process Servers and Investigations
Advance National Services
Credit Collection Services Group
George Laurens
Access Mercantile Agency
Australiawide Mercantile Agency
Express Mercantile
Kemps Petersons Receivables
Executive Collections
Charter Mercantile Agency
Professional Collection Services
Kemps Petersons Receivables
Probe Group
AMPAC Debt Recovery
Commercial Credit Services
Blitz Credit Management
Mercantile Credit Management
GM Investigations
Griffith-Jones and Associates
Allstate Interstate
National Collections
The Hunter Group
Shield Mercantile
Kearley Lewis
Advance National Services
Midstate Creditcollect
Civic and Commercial Mercantile Services
Access Mercantile Agency
SS Consulting Group
Axess Debt Management
Express Mercantile
Commercial Credit Control
Executive Collections
Austral Mercantile Collections
Professional Collection Services
CCC Financial Group Group
Slater Byrne Recoveries
AMPAC Debt Recovery
Statewide Mercantile Services
Mercantile Credit Management
Central Victorian Mercantile
Allstate Interstate
OConner Marsden and Associates
Shield Mercantile
FNQ Commercial Agency
Advance National Services
State Mercantile
html slider
Online Directory
The Industry
Contact Us
Member Services


Established in 1961, the Institute of Mercantile Agents Limited (IMA) represents collectors, investigators, process servers and repossession agents throughout Australia. Elected members networked across Australia work on matters of licensing, privacy, training and ethics affecting members.

Members generally work as agents for principals such as banks, financiers, lawyers, insurers and the business community. Depending upon State regulations, most members hold a commercial agent/private inquiry agent licence* or equivalent.

The IMA demands high standards from its members. IMA membership requires an applicant to abide to the IMA's Code of Conduct and Code of Ethics which encourage recognised professional and ethical standards.

  SEARCH OUR DIRECTORIES - Click a button below to find:
Collector Field Agent/Process Server Investigator Repossession Agent

Collectors make demands for payment of overdue debts (often pursuant to a formal contract) and enter into dialogue with individual and corporate debtors in order to achieve resolution of delinquent accounts whether by full or part recovery or by establishing the debtor does not have the means to pay. More on Collectors

Investigators inquire into, and obtain information about, the personal character or actions of persons, together with the character or nature of the business or occupation of any person. More on Investigators

Process servers deliver court issued process for a variety of reasons including debt recovery, family law proceedings, civil and criminal litigation in strict accordance with the rules of the issuing court. More on Process Servers

Repossession agents act for principals to formal contracts (leases, bills of sale, hire purchase agreements etc.) to either seek payment of arrears or the balance of the loan facility or else to recover the security for the facility (cars, motor cycles etc.). More on Repossession Agents

[* licence terminology can vary]


No events

Classified Ads


Industry Training

Registered Training Organisations

Training Portal