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AAC Process Servers and Investigations
Risk & Security Management Ltd
Capital Collection Service
Insight Mercantile
Civic and Commercial Mercantile Services
Professional Collection Services
Victorian Protection Security Services
AMPAC Debt Recovery
Commercial Credit Services
George Laurens
Midstate Creditcollect
Mercantile Credit Management
OConner Marsden and Associates
Datalink Commercial Services
Access Mercantile Agency
Charter Mercantile Agency
Kearley Lewis
Executive Collections
JMA Credit Control
GM Investigations
Bill Chaser
Shield Mercantile
Recoveries and Reconstructions
AMBA Commercial Collections
State Mercantile
Risk & Security Management Ltd
Kemps Petersons Receivables
Commercial Credit Control
Professional Collection Services
SS Consulting Group
Collection House Group
AMPAC Debt Recovery
Probe Group
Australiawide Mercantile Agency
Mercantile Credit Management
Wise McGrath
Statewide Mercantile Services
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To set the scene of how licensing applies, here are a few considerations about the national environment for licensing:

The National Consumer Credit Protection Act, 2009 and Regulations does not specifically apply from a licensing perspective to those engaged in the work of an agent as a collector, investigator, process server or repossession agent in Australia - instead licensing of those persons is determined by the specific state or territory regulation where the person is domiciled.

In June 2010 an amendment to the regulations provided a permanent exemption to collectors from licensing under the National Consumer Credit Protection Act, 2009 and Regulations. Collectors are otherwise subject to the conduct and general provisions of the National Credit Code.

The National Consumer Credit Protection Act, 2009 and Regulations does apply to those engaged in debt purchasing in Australia as those entities must hold an Australian Credit Licence issued by ASIC pursuant to the Act and Regulations.

Additional details on the National Consumer Credit Protection Act, 2009 and Regulations can appropriately be sourced at the website of the relevant regulator ASIC. Specifically, ASIC has issued detailed guidance and general information to explain the credit licensing process and obligations under the credit legislation.

Need more information? Select your State/Territory from the list below.

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