Conference Days

Expert Sessions

Industry Speakers

Gala Awards Dinner

About The Conference

Shaping the Future of a Regulated Industry

Changing regulatory expectations, emerging technologies, increasing safety considerations and rising compliance demands and costs are reshaping the way that agencies, investigators and field professionals operate.  To succeed in this environment, today’s practitioners must do more than adapt – they must lead.  Through perspectives from regulators, industry leaders and clients, the conference will explore regulatory priorities, best-practice compliance, agent safety and the importance of strong collaboration and co-operation across the profession and industry.  Delegates will leave better prepared to navigate change, strengthen professional standards and build greater trust across the industry. 

Gold Sponsors

About The Conference

Two Days. Eight Sessions

A focused agenda spanning regulatory compliance, client relations, operational strategy, technology and global market perspectives.

Day 1      Thursday  10 September

1:00pm      Official Welcome & Opening
MC Simon Brook McLachlan, IMA CEO Jody Wright

1:30pm      Session 1: Regulatory Forum — Complaints, Compliance and the Cost of Getting it Wrong
(Panel: AFCA, Financial Counsellors Association, Hall & Wilcox)

3:30pm      Session 2: AI toolbox: practical skills for business
(Workshop: Jodie Bedoya & Chris Oh, eMatrix)

6:00pm      Welcome drinks & canapes
Hosted by Wallmans Lawyers · Archive Room, Adelaide Marriott

Day 2      Friday  11 September

9:00am      Session 3: Client Industry Forum — “Behind the Brief”: What Clients Really Expect
(Panel: Westpac, Daimler Truck Financial, Allied Credit, Volvo Financial Services, Law Squared, Faculti Lawyers)

11:00am      Session 4: Tactical Thinking — Operational Response Scenarios
(Beebox Training, Wallmans Lawyers, Wise Group, IMA)

12:00pm      Session 5 (Keynote): “Five Doors of Success” — Matthew Michalewicz
(Sponsored by Australiawide Mercantile)

1:45pm      Session 6: Lessons from America – the Changing Shape of the Collections Industry

Tim Collins, Ready Pay and ACA)

2:30pm      Session 7: Whose Asset Is It, Really? — PPSR, Insolvency & Recovery Instructions
(Kate Molkentin , Results Legal)

3:45pm      Session 8: Beyond Borders — A Global Look at Debt Collection Agencies
(Kiran Patel, Equifax)

Gala awards dinner — "Glamour Gone Wild"

Join us for an unforgettable evening of recognition, entertainment and celebration at the Sanctuary, Adelaide Zoo.

Pre-dinner drinks begin at 6:30pm in the iconic Bamboo Forest Panda Enclosure. Dress to impress — wild sophistication encouraged.

📍 Adelaide Zoo · Friday 11 September · 6:00pm–11:00pm

Silver Supporter Sponsor

Silver Sponsors

Sponsorship Opportunities

Partner with The IMA

Position your organisation at the forefront of the credit and mercantile industry. With over 200 delegates across two days, the 2026 Pickles IMA Conference is a premier platform for brand visibility, client engagement and industry leadership.

Brand Visibility

Prominent placement across conference materials, signage and the programme.

Thought Leadership

Associate your brand with the industry’s most important regulatory and operational conversations

Direct Access

Engage with decision-makers, practitioners and regulators in a professional setting

Social Events

Host or co-host the welcome drinks, gala dinner and networking opportunities

Our Exhibitors

Secure your place at the 2026 Pickles IMA Conference

Adelaide Convention Centre · 10–11 September 2026 · imal.com.au