The AGENT is a bi-monthly digital magazine published in February, April, June, August, October & December each year.
It includes articles and information on the IMA and the industry it represents. The AGENT is distributed free to IMA members. Digital subscriptions are available for $36.00 per year (incl GST) – click here.
In today’s digital world, open-source intelligence is an invaluable investigative tool – but only when applied with discipline, critical thinking and sound judgement. This article jointly authored by IMA CEO, Jody Wright and Cat Brownlie of Skip Tracing Australia, explores practical best practice for Australian private investigators, from verifying identities and protecting privacy to separating facts from inference and using AI responsibly.
Asset recovery is rarely straightforward. In this insightful article, Natalie Markovski of Law Squared explores the legal and practical challenges financiers, recoveries managers and field agents face when dealing with defaulted secured finance contracts. From voluntary surrenders and payment arrangements to repossession orders, locating hidden assets and managing safety risks, the article highlights the importance of early engagement, strong evidence gathering and understanding the legal remedies available when recovery efforts become complex. The key message for lenders is clear: successful recoveries are achieved through a combination of operational discipline, proactive communication and timely legal support.
In this article by Steven Asnicar at Diversity Australia & New Zealand, we explore why Diversity, Equity and Inclusion (DEI) is no longer a "nice to have" but a critical driver of risk reduction, stronger recovery outcomes and long term success. If you want to...
In this recent article, Jodie Bedoya from eMatrix Training in a follow up to her IMA National Conference session, gives a brief rundown on staying safe and in control in the field including practical tips. The key takeaway is “Mindset over Muscle” – respect, preparation and calm control beat aggression every time. The article highlights 10 essential safety and de-escalation tips.
Trespass law isn’t optional knowledge for process servers, repossession agents or field agents – it’s essential. This article by Nick Boyd, Beebox Training, explores implied licence, lawful entry and what happens when those limits are ignored, with case law and...
In this article our CEO, Jody Wright, explores the licensing requirements in each state and territory of Australia for surveillance activities. If you are sitting off a property and watching who comes and goes, that’s surveillance. Even if it is just a repossession or debt matter or a process serving job, the moment an agent observes individuals for a period of time as part of the job, it is likely to be regarded as surveillance activity.
In this Article, Nick Boyd from Beebox Training, with the assistance of our CEO, Jody Wright, delves into the nuances of field calls and the various legislative licensing and other regulatory requirements faced by agents when conducting these activities.
In this article our CEO, Jody Wright, highlights the critical need to tackle costs challenges within the Mercantile Industry. By recognising the value of their work and maintaining pricing integrity, agents play a pivotal role in sustaining the profession's...
Finding is Not Proving: OSINT Best Practice for Australian Private Investigators