Supporting Australia’s Leading Collection and Investigation Professionals
Since 1961, the Institute of Mercantile Agents Limited (IMA) has represented and elevated the standards for Australia’s collectors, investigators, process servers, and repossession agents. Our members are dedicated professionals who work with top financial institutions, legal firms, and businesses, adhering to strict licensing and ethical standards. IMA membership offers industry recognition, professional development, and a network that champions excellence in service and ethics across all states.
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Member Updates
2025 National Conference
Save the date. The 2025 IMA National Conference will be held on 4th and 5th September 2025 at the sunny Gold Coast, Queensland. Sponsor and exhibitor opportunities available. Contact admin@imal.com.au for more information.

Member Benefits
Become an Accredited Member Today
Gain access to unparalleled professional growth opportunities through membership with the Institute of Mercantile Agents. Propel your career to new heights, command respect from your peers, and outshine competitors as you establish yourself as the trusted authority in your field.
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Latest News
Read the Latest News from AGENT Magazine
A Comprehensive Guide for Australian Investigators and Legal Practitioners: Conducting Successful International Investigations
Mike La Corte from Conflict International details how to ensure that international investigations are conducted in accordance with regulatory requirements and local customs. Ensuring that Australian investigators have a network of available and professional investigators is an important tool in the toolbox along with becoming involved in international associations and…
Navigating the Intricacies of Field Calls in Australia’s Mercantile Industry
In this Article, Nick Boyd from Beebox Training, with the assistance of our CEO, Jody Wright, delves into the nuances of field calls and the various legislative licensing and other regulatory requirements faced by agents when conducting these activities.
Legal Considerations when a debtor becomes insolvent and the ability to recover debts during administration or receivership processes.
In this article Trish Kastanias and Pip Nagam of TG Legal + Technology produce some dire figures and detail the legal considerations which need to be taken into account when deciding whether a debt is able to be recovered during administration or receivership processes.